Apr 28, 2023
4 mins read


As an online store owner, one of the most important parts of your business is the checkout process. It's the last step in the buying journey, and it can make or break the sale. BigCommerce is an e-commerce platform that offers an out-of-the-box checkout process, but if you're looking for something more customized, you can create your own custom BigCommerce checkout. In this ultimate guide, we'll explore the steps you need to take to create a custom checkout that will increase conversion rates and improve your customers' experience.

The Ultimate Guide

Before you begin designing your custom checkout, you need to plan the flow of your checkout process. You should consider how many steps you want in the checkout process and what information you want to collect from your customers. It's important to keep the checkout process as simple and straightforward as possible to avoid cart abandonment.

Once you've planned your checkout flow, you can choose the design for your custom checkout. BigCommerce offers a variety of checkout templates that you can customize to fit your brand. You can also create your own checkout design using HTML, CSS, and JavaScript.

Customizing your checkout fields is an important step in creating a custom checkout. You can add or remove fields to collect the information that you need from your customers. It's important to only collect essential information to keep the checkout process simple and quick.

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In addition to customizing your checkout fields, you can also add custom fields to collect additional information from your customers. For example, you can add fields for gift messages or special instructions.

With more and more customers shopping on their mobile devices, it's important to optimize your checkout for mobile devices. You can use responsive design to ensure that your checkout looks and functions well on all screen sizes. You can also simplify the checkout process on mobile devices by using mobile-specific features like touch inputs and mobile-friendly navigation.

Before you launch your custom checkout, it's important to test it to ensure that it's functioning correctly. You should test the checkout process on different devices and browsers to ensure that it's working correctly. You should also test the checkout process with different types of orders to ensure that it's functioning correctly for all scenarios.

Once you've tested your custom checkout, you can launch it on your BigCommerce store. It's important to monitor the checkout process to ensure that it's functioning correctly and to make any necessary changes to improve the checkout process.

Perks of  Custom Bigcommerce Checkout

A custom BigCommerce checkout can offer several benefits to online store owners. Here are some of the key benefits of creating a custom checkout for your BigCommerce store:

A custom checkout can help to improve your store's conversion rates by creating a checkout process that is optimized for your specific business needs. By streamlining the checkout process and removing unnecessary steps, you can reduce cart abandonment and increase the likelihood that customers will complete their purchases.

A custom checkout can also provide a better user experience for your customers. By customizing the design, layout, and fields of your checkout, you can create a checkout process that is more intuitive and user-friendly. This can help to improve customer satisfaction and loyalty, which can lead to repeat business and positive word-of-mouth marketing.

By creating a custom checkout, you can also increase brand recognition and reinforce your brand's identity. By incorporating your brand's colors, logos, and messaging into the checkout process, you can create a cohesive brand experience for your customers from start to finish.

A custom checkout also gives you more flexibility and control over the checkout process. You can choose which fields to include and which payment methods to accept, and you can also make changes to the checkout process as needed based on customer feedback or changes in your business needs.

Finally, a custom checkout can also integrate with third-party tools and services that you use to manage your business. For example, you can integrate your checkout with your CRM, email marketing software, or shipping software to streamline your business operations and improve your overall efficiency.

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In conclusion, creating a custom BigCommerce checkout is an important step in improving the buying journey for your customers. By planning your checkout flow, choosing your checkout design, customizing your checkout fields, adding custom checkout fields, optimizing your checkout for mobile devices, testing your checkout, and launching your checkout, you can create a custom checkout that will increase conversion rates and improve your customers' experience.